Welcome to the Southern Cosmetics website (‘we’ or ‘the site’). The site complies with privacy laws in both Australia and other countries that will apply to visitors to our site.
Collection, Use & Disclosure of Personal Information
We collect data from our site using various technologies, including cookies. A cookie is a text file that our website sends to your browser which is stored on your computer as a tag identifying your computer to us. You can set your browser to disable cookies if desired however some parts of our website may not function properly if cookies are disabled.
As a visitor to our site, we may collect information such as your IP address, internet service provider, the web page directing you to our website and your activity on our website. Information is usually anonymous, and we do not use it to identify individuals.
We may at times use this information you supply to update you with information regarding our services, products, or upcoming promotional activities. You may also request at any time not to receive any such market research or promotional material by emailing us at [email protected].
If you purchase products on our site, we may also collect information such as your name, date of birth, address, contact number, email address, payment method, transaction information, order and your username and password.
We do not sell, rent, or license your information to any third party. It may be shared with our affiliate partners or third-party service providers or related services.
The site accepts no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties. We also reserve the right to contact you or release specific information if we are directed to by legal proceedings, government agencies or if there has been a violation of our terms and conditions of use. We also reserve the right to exchange information with other companies or organisations for credit fraud protection and risk reduction.
Security of Personal Information
We operate a secure data network protected by industry standard firewalls and password protection systems. We cannot however guarantee that this website is virus free. It is the responsibility of each visitor to scan for any virus or faults.
Only authorised individuals have access to personal information provided. We cannot however guarantee that unauthorised exposure will not occur. Other companies that may link or place advertising on our site may collect information about you when you view or click on their link. You should make contact with these businesses directly if you have any concerns with their own privacy and information collection policies.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Our commitment is that your visit to our site is a rewarding experience and that your privacy is respected.
We encourage your feedback. If you have any questions, comments, or concerns please contact us.
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